Our Return and Refund Policies
Hyporia, is known to bring world’s best & leading hair care brands in India. We work for the customer’s satisfaction and love to help them out in the hour of need. Shopping with us is easy, quick and time-saving.
In case you have second thoughts & wish to return any order then follow the simple steps below:
- Keep in mind to have intact all the product-related nuts and bolts for an easier return and refund. Be sure that the item(s) you return should be purchased from our online store.
- Talk to us!!! Email us the product details and order ID for returning any product you had purchased from us for a hassle-free process.
- Once you Will Create Return Request On our website We Will Arrange Pickup for the Item within 4 to 5 Business Days, Damaged or Defective Product Will Not be returned.
- The item(s) you wish to return should be returned within 07 days from the date of the delivery. Once we receive the returned product, we will initiate processing your refund. The item(s) returned by your side goes to our warehouse for any defect correction.
- After the completion of return formalities, we will refund the amount into your account you had provided, Refund Will Be Provided With in 10 To 15 Days as Per Policy.
- For any queries, you can reach out to us unhesitant via email (email@example.com)or call at the number (+91 9958685849). Our executives will get back to you and resolve your existing issues or queries. Hyporia works for customer satisfaction and brings smiles on faces.
In case you wish to cancel any item(s) due to certain circumstances you can apply to cancel.
Keep in mind the following points for cancellation. Failing to do so, can lead to the cancellation of your request.
- To cancel a purchased item(s) you need to get it done within 5 hours. Exceeding the time will not accept your cancellation (though the products can be returned once received).
- Give us feedback. Let us know the reason for your cancellation so that we can work on it.
- Lastly, don’t forget to fill in the complete credentials in the cancellation form.
- To keep things simple, we provide tracking details for an easier understanding.
Sorry to say that we’re unable to offer an exchange.
Please return your item(s) for a refund and place a new order.